Reservation is required for the use of spa. Please call us in advance to enquire on your requested date and time of booking. We recommend you to make an early booking to avoid disappointments.
Please come to the spa at least 15 minutes before the booking time.
As we have bookings for other guests, please note that we will not be able to delay the finishing time if you are late for the booking due to personal reasons. For cancellation, kindly notify us no later than one day before the booking (by 9pm). Please note that we may charge you a full amount of the treatment as a cancellation charge (100%) for cancellation without any notification.
The spa can also be used by guests who are not staying at Provence.
Please inform us upon reservations if you are in the following condition; menstruating, having high blood pressure, having allergic reaction, consulting a doctor, being under medication, drinking alcohol, being pregnant, or lactating. Please note that we may not provide the treatment in certain conditions.